Return & Exchange Policy
At APLUS SWAGGER, we are committed to providing high-quality apparel and ensuring customer satisfaction. Please review our return and exchange policy carefully before making a purchase.
No Returns
All sales are final. We do not accept returns or offer refunds for any products purchased through APLUS SWAGGER.
Exchanges Only
We only offer exchanges under the following circumstances:
-
You received the wrong size than what was ordered due to our error.
-
Your item arrives with a manufacturing defect or damage.
Exchanges are not available for:
-
Ordering the wrong size by customer error.
-
Change of mind or personal preference.
-
Normal wear and tear.
-
Items that have been worn, washed, altered, or damaged after delivery.
Exchange Requirements
To qualify for an exchange:
-
You must contact us within 7 days of receiving your order.
-
Provide your order number, a description of the issue, and clear photos showing the defect or incorrect item.
-
The item must be unused, unwashed, and in its original condition with all tags attached.
Once your request is reviewed and approved, we will provide instructions for returning the item and shipping the replacement.
Limited Availability
Because many of our products are limited releases, an identical replacement may not always be available. If the original item is unavailable, we may offer:
-
An exchange for a comparable item of equal value, or
-
Store credit at our discretion.
Shipping Costs
If the exchange is approved due to our error (wrong item sent or manufacturing defect), APLUS SWAGGER will cover the replacement shipping costs.
If the exchange request does not meet the eligibility requirements above, it may be denied.
Contact Us
For exchange requests or questions regarding your order, please contact us:
APLUS SWAGGER Customer Support
Email: support@aplusswagger.com
Website: aplusswagger.com
By placing an order with APLUS SWAGGER, you acknowledge that you have read and agree to this Return & Exchange Policy.